Sutter Health Plan members now have access to 24/7 On-Demand Video Visits, expanding flexible virtual care options for members through My Health Online (MHO). This new service allows members to connect with Sutter clinicians quickly and conveniently, addressing a wide range of healthcare needs from the comfort of home.
Managing your health shouldn’t feel complicated. From appointments and prescriptions to test results and referrals, there’s a lot to keep track of — but the right tools can make it easier. That’s where My Health Online comes in. This secure, all-in-one Sutter Health patient portal helps members stay connected with their care team, schedule visits, refill medications, and access important health information anytime, anywhere.
Sutter Health Plan unveiled its newly redesigned website aimed at delivering a faster, smarter and more intuitive experience for brokers, employers and members alike. With over a dozen new pages and powerful new features, the refreshed site makes it easier than ever to find providers, explore products and access key resources.
Sutter Health Plan members have access to Bedside Mobile, a feature within My Health Online, designed to make managing an inpatient or observation stay easier. Once admitted to a Sutter hospital, the “Your Hospital Stay” menu will automatically appear at the top of the My Health Online homepage.
Sutter Health Plan members can easily manage their care with just a few clicks. They can schedule appointments, message their care team, and even change their primary care physician (PCP) — anytime, anywhere. Members can enjoy a simpler way to manage their care and coverage.
From work to home and everything in between, having the ability to manage the stress that comes from it can make all the difference. Sutter Health Plus offers members age 13 and older a valuable resource to help individuals build resilience and improve their mental health through an innovative program, Self Care by AbleTo.
Whether at home, traveling for a business trip or enjoying a vacation, it’s important for members to know when and where to access care. As people navigate their busy lives, the need for healthcare can arise unexpectedly and knowing how to manage their health on the go becomes essential. Before hitting the road, members should understand their healthcare benefits and how to access care if needed.
Finding information at a moment’s notice has become increasingly easier through smart technology — and that ease includes health plan information. Sutter Health Plus offers a convenient, user-friendly platform to help members manage their healthcare anytime, anywhere. Members have access to the Member Portal where they can retrieve important plan information from a smartphone, tablet or computer.
A new offering through USBHPC, a subsidiary of Optum, is Ria Health — an innovative telehealth alcohol treatment program that uses medications, online counseling and support to help members age 18 years and older achieve lasting results. Ria Health’s flexibility makes it ideal for people with busy schedules, and those who don’t feel traditional programs or rehab are the right fit.
How people spend their day is important — with work, family and everything in between, checking items off a “to-do” list can be challenging. With technology imbedded into daily life, managing health virtually is becoming widely accepted. In fact, during the first half of 2024, approximately 11% of Sutter’s ambulatory patient visits (outside of labs and radiology) were virtual. Sutter Health Plus members can manage their health any place and anytime through My Health Online* (MHO).