In 2025, Sutter Health Plan advanced Sutter Health’s mission to make high-quality, compassionate, and coordinated care more accessible for the people and communities it serves. By strengthening its alignment with Sutter’s integrated network, the health plan further connected coverage with care — creating a smoother, more consistent experience for members, providers, brokers and employers.
Sutter Health Plan has been recognized as one of the highest-quality commercial health plans in the state, earning 4 out of 5 stars in the latest rankings by the California Center for Data Insights and Innovation. This distinction reflects our commitment to delivering exceptional care and improving member experience across Northern California.
Managing your health shouldn’t feel complicated. From appointments and prescriptions to test results and referrals, there’s a lot to keep track of — but the right tools can make it easier. That’s where My Health Online comes in. This secure, all-in-one Sutter Health patient portal helps members stay connected with their care team, schedule visits, refill medications, and access important health information anytime, anywhere.
Sutter Health Plan members have access to Bedside Mobile, a feature within My Health Online, designed to make managing an inpatient or observation stay easier. Once admitted to a Sutter hospital, the “Your Hospital Stay” menu will automatically appear at the top of the My Health Online homepage.
Finding time to manage healthcare can seem like a challenge. But thanks to digital innovations, members have access to a variety of tools to conveniently manage their care and coverage.
Members have access to innovative tools for managing health. Today, it’s possible to attend a video visit with a clinician, order prescription delivery, message a care team, and pay a health bill all from a mobile device.
Tera Practice, a virtual-first approach to primary care, is an innovative digital health model that was established by the Sutter Health network to enhance human connection and deliver a positive experience. Tera recently expanded to a new Bay Area location in Oakland, welcoming Dr. Jonathan S. Lee.
In this article published in the Sacramento Business Journal, Silicon Valley Business Journal, and San Francisco Business Times, Rob Carnaroli, Sutter Health Plus Vice President of Sales, discusses telehealth, virtual care, and other healthcare trends in 2020.
The way people receive routine healthcare is rapidly shifting, thanks to the availability of convenient telehealth options. For everyday health needs, many doctors, nurses and certified clinicians are able to provide care for a wide range of services and conditions through video visits.
Rob Carnaroli, Sutter Health Plus Vice President of Sales, was recently interviewed for an article published in the April 2020 issue of California Broker. The following are his responses.